And now, how do we proceed? At Nayar we give you the keys to comply with the mandatory ITC-AEM 1 standard, saving you time and money in the process.
The year 2024 marked an important milestone for Spanish regulations in the elevator industry, with the entry into force of ITC-AEM 1 in July of that year. One of the main new features of this regulation is the mandatory installation of two-way communication devices in all elevator cabins. These systems allow users to contact the assistance service directly in the event of an emergency. In other words, all lifts must be equipped with telephony that connects the cabin to the rescue centre. This will ensure a quick and effective response in critical situations. You can read more about the mandatory telephony for elevators here.
In the following, let’s explore the challenges and opportunities of the ITC-AEM 1 for 2025 in lift telephony and its compliance.
2025: The challenge of adaptation and maintenance.
With the beginning of 2025, companies and professionals in the elevator sector are facing the reality of having to full comply with the new regulations. While 2024 was a transitional period, many installations still need to be adapted or updated to meet the requirements of ITC-AEM 1. In addition, the maintenance of these lift telephony systems must be rigorous and regular. Otherwise, any communication failure could compromise the safety of users.
In this regard, both new and existing installations must be checked and certified by qualified technicians, to ensure that the communication systems comply with the standards required by the regulations. Therefore, this component is mandatory in all elevators in Spain in order to successfully pass the inspections by the Authorized Control Bodies (OCA). The system, specified in the European standard EN81-28:2022, has been evolving to ensure greater safety.
To understand the challenges and take advantage of the opportunities of ITC-AEM 1 for 2025 in lift telephony and its compliance, companies must invest in technological solutions that not only ensure legal compliance but also optimized operational efficiency and ease of maintenance. In other words, it’s about choosing solutions that not only simplify the process but also allow compliance with the regulation in the most cost-effective way possible. And you might be wondering: Do such solutions exist? Of course they do, let’s remember them!
Nayar solutions in elevator telephone: Save time and money.
- Surface Solution (Helpy GSM + INOX Helpy): This solution integrates GSM functionality and a bidirectional communication system. It offers various connection and installation options for audio, whether in the cabin ceiling, machine room, or even duplex installations. It’s perfect for installations that require a surface-mounted button to mechanize the button panel, saving a lot of time during installation.
- Cabin Ceiling Solution (3bymesa): This solution, designed specifically for cabin ceilings, complies with ITC-AEM 1 through a GSM device mounted on the cabin ceiling with easy installation. With a compact design and fully automatic configuration, this solution is seamlessly integrated into the 72horas system. It offers high reliability and adapts easily to any type of installation.
- Machine Room Solution (Esse-ti 500 y Helpy 600): This solution is designed to meet ITC-AEM 1 through a GSM device that allows voice and data connections and is interconnected with the 72horas cloud. It complies with the EN81-28 standard and features battery control and remote programming via SMS. The device includes 72horas firmware and LEDs indicating alarm sent, alarm received, and operational status, along with an alarm button and a reset button.
- IoT Solution (GSR + Helpy 600): This solution is specifically designed for elevators, lifts, and IoT networks. It complies with ITC-AEM 1 while maximizing the IoT technology offered by Nayar. With this solution, you can have bidirectional communication, telemetry, and remote control all in a single application.
ITC-AEM 1: An opportunity for the future of the industry.
With the arrival of 2025, the effective implementation of ITC-AEM 1 presents both a challenge and an opportunity to enhance safety in the sector. In fact, compliance is more relevant than ever this year, and at Nayar, we are here to help you optimize the process. What is the next step? Contact us at comercial@nayarsystems.com and together we will create the ideal plan for you. With proper and efficient planning, our advanced global technology, our easy and quick-to-install ITC lift telephony solutions, and preventive predictive maintenance that detects failures before the end user becomes aware, we will make it easy for you. Our goal is to help you optimize resources, provide value-added technological solutions, and enable savings, all while ensuring regulatory compliance and maximum operational efficiency.
