The implementation of ITC-AEM 1 introduces measures to improve the safety and maintenance of lifts in Spain, but we know that this implies an investment of resources that you may be worried about. Read on!
Making life easy for our customers has been and continues to be Nayar’s main objective since our beginnings. Let’s remember that on 2nd April 2024 the ITC-AEM 1 ‘Lifts’ was approved and on 1st July of the same year it was put into force. This brought with it the implementation of a series of minimum safety measures in existing lifts, which you can review in the Official State Gazette (BOE). Through this article, we want to help you to find the lift telephony that complies with the ITC-AEM 1 standard and helps you to save money.
One of the main new features is the mandatory installation of two-way communication devices in all lift cars, which allow users to communicate directly with the assistance service in case of an emergency. This means that all lifts must have telephony connecting the lift car to the rescue centre. This ensures a fast and effective response in emergency situations.
What is lift telephony?
This refers to the installation of telephone lines inside the lift cabins, which ensure a quick reaction to any unforeseen event. This allows two-way communication between lift users and the maintenance company or emergency services. Passengers can quickly contact the appropriate personnel for help by simply pressing a button. This component is mandatory in all elevators in Spain to successfully pass the inspections of the Authorised Control Bodies (OCA), and whose system, specified in the European standard EN81-28:2022, has been evolving to guarantee greater safety. Its main features include its availability 24 hours a day, every day of the year, its compulsory nature for all lifts in Spain, the 72-hour check of its correct autonomous operation and, of course, the fact that the communication system is oral and bidirectional.
Save time in implementing mandatory telephony for lifts
You are probably thinking: I want to comply with the regulations and get it as cheap as possible. Let’s get on with it. As we have already mentioned, the implementation of these safety measures is mandatory and necessary to ensure that lifts operate ever more safely and efficiently. But how can we translate this into significant financial savings? By saving time.
Time-saving solutions
- The specific product solutions that we have prepared at Nayar to respond to the needs arising from the implementation of the Complementary Technical Instruction AEM 1 ‘Lifts’, which you can consult here, have one characteristic in common: they are very easy to install. And the fact that they can be installed very quickly means that lift companies can save a considerable amount of time and money. The solutions that we propose at Nayar are already widely implemented in the market and are well known by lift technicians. But, at Nayar we have selected the most successful products on the market from the point of view of easy installation and we have ‘packaged’ them. In this way, we can offer you the maximum facilities when buying in large quantities. Find in Nayar the lift telephony that complies with the ITC-AEM 1 standard and helps you to save money.
- Efficient planning is crucial. Not only to minimize lift downtime during the implementation of new safety measures. But to coordinate inspections and upgrades efficiently and to reduce any economic losses associated with downtime. But there is more. Efficient planning is also aligned with taking advantage of the business opportunities that come with mandatory inspections. Do you have your inspection deadlines under control? Have you analyzed and planned how and when you will implement the solutions you need? Have you discussed with your regular sales representative to plan a joint strategy that you are comfortable with and that will bring you good results? If, due to the implementation of ITC-AEM 1, it is necessary for you to adapt your installations to the official safety measures, take control. Schedule the steps faithfully and take advantage of all the benefits and opportunities available.
- Commitment to advanced technology. Opting for 360-degree solutions that focus not only on the user, but also on the maintenance company and the lift technician speeds up the implementation process. By enabling faster and more accurate installation, the time required to complete upgrades is significantly reduced. And by having a technology supplier with a global vision at your side, it encourages your company to advance technologically towards a promising future. At Nayar we help you achieve operational excellence.
- Preventive predictive maintenance is your ally. Thanks to the telemetry service, any situation occurring in an installation can be notified to the customer. Therefore, faults can be attended to before the end user is aware of them. And that translates into an optimal service that maximizes customer satisfaction. And with the remote-control service, the user can operate the control programming console as if it were physically connected to the installation. This results in cost savings by avoiding unnecessary travel.
Complies with ITC-AEM 1 ‘Lifts’ optimising resources
Optimising resources and opting for technological solutions that really meet their specific needs will reduce the time needed to implement the mandatory security measures resulting from the implementation of ITC-AEM 1.
It should be recalled that in the measure aimed at ‘Two-way communication in the cabin. Rescue of trapped users’ states that it will be compulsory for all lifts that do not have a two-way communication system to incorporate a two-way communication device that guarantees that trapped users can call for help at any time from a rescue centre.
Remember that this system must be accessible to people with physical disabilities in accordance with the disability categories considered in Annex B of the UNE 81-70 standard. It must be installed within one year of the first periodic inspection in which its absence is detected. At Nayar we can help you save resources in the process. We offer you the alternatives you need in the form of technological solutions with specific products. In this way, you will comply with the legal and safety requirements certified by the OCA for the measure related to lift telephony.
Even if you are already familiar with our products and work with them on a regular basis, do not hesitate to contact your usual salesperson so that he/she can inform you of any new developments, whether in the products themselves, in the service or with new forms of financing that facilitate adaptation to the standard. You can receive more information by sending an e-mail to: comercial@nayarsystems.com
